Privacy Policy for Clickiny
Effective Date: May 14th 2024
This Privacy Policy describes how Zero to Zeus Ltd. (“Company,” “we,” “our,” or “us”) collects, uses, and discloses information about you when you visit our website (the “Site”) and use our services, including the Clickiny WhatsApp Chat widget (the “Services”). By using the Site and Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
1.1. Information You Provide to Us
– Account Information: When you create an account, we collect information such as your name, email address, and phone number.
– Payment Information: If you make a purchase, we collect payment information such as credit card details.
– Communication Data: We collect information from any communications you send to us, including customer support requests, emails, and other feedback.
1.2. Information Automatically Collected
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Site.
When you visit, use, or navigate the Site, we automatically collect certain information. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address (which may be considered personal information in some countries), browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Site. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
The information we collect includes:
– Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Site. This log data may include your IP address, device information, browser type and settings, and information about your activity on the Site (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’)), and hardware settings.
– Device Data: Information about your computer, phone, tablet, or other device you use to access the Site. This data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
– Location Data: Information about your device’s location, which can be either precise or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Site. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can control how we collect this information by providing your consent or disabling your Location setting on your device. Note that if you do not enable your location data, you may not be able to use certain features of the Services that are based on your location.
– Cookies: We collect cookie-related data when you browse the Site. For more information on our use of cookies, please refer to our Cookie Policy.
– Google Analytics: We use Google Analytics, a web analytics service provided by Google LLC. Google generates statistical information using cookies and creates reports about your use of the Site. The cookies served by Google are anonymous first-party cookies that do not allow us to identify you. The information generated by cookies will be transmitted to and stored by Google on servers in the United States. To ensure your privacy, your IP address will be anonymized, and Google will not combine your IP address with other information Google holds about you. Google may transfer the information to third parties in certain cases (e.g., when required by law or when third parties conduct services on behalf of Google). If you would like to opt-out from Google Analytics, you can do so by installing the Google Analytics opt-out browser add-on.
– Aggregated and De-identified Data: If your non-personal data is combined with personal data in a way that allows us to identify you, we will treat such aggregated data as personal data. If your personal data is aggregated or de-identified so it can no longer be associated with you, it will not be considered personal data and we may use it for any business purpose.
1.3. Information We Collect from Third Parties
We may receive information about you from third-party sources, such as partners, marketing service providers, and publicly available sources.
2. How We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes based on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
– To facilitate account creation and login process: If you choose to link your account with us to a third-party account (such as your Google account), we use the information you allowed us to collect from those third parties to facilitate account creation and login process for the performance of the contract.
– To post testimonials: We post testimonials on our Site that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update or delete your testimonial, please contact us at [email protected] and include your name, testimonial location, and contact information.
– To request feedback: We may use your information to request feedback and to contact you about your use of our Site.
– To enable user-to-user communications: We may use your information to enable user-to-user communications with each user’s consent.
– To manage user accounts: We may use your information for the purposes of managing our account and keeping it in working order.
– To send administrative information to you: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
– To protect our Services: We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention).
– To enforce our terms, conditions, and policies: We may use your information to enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
– To respond to legal requests and prevent harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
– To send you marketing and promotional communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, in accordance with your marketing preferences.
– To deliver targeted advertising to you: We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. If applicable laws require, we will obtain your prior consent for such targeted advertising.
3. Who Will Your Information Be Shared With?
We only share information with the following third parties.
We only share and disclose your information with the following third parties that agree to ensure an adequate level of protection for your personal data. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided below.
– Advertising, Direct Marketing, and Lead Generation:
– Mailjet, and Mailerlite
– Cloud Computing Services:
– Vercel
– AWS
– Invoice and Billing:
– Stripe
4. Is Your Information Transferred Internationally?
We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in the United States and other countries.
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
In case it is necessary to make an international transfer from the EEA or UK, we will ensure that the jurisdiction in which the recipient third party is located guarantees an adequate level of protection for your personal data or we will conclude an agreement with the respective third party that ensures such protection (e.g., a data processing agreement based on pre-approved standard contractual clauses).
5. How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either securely delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. Security of Your Information
We implement reasonable security measures to protect the personal information we collect and maintain. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
7. Your Choices and Rights
– Account Information: You may update, correct, or delete your account information at any time by logging into your account.
– Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.
– Communications: You may opt-out of receiving promotional emails from us by following the instructions in those emails. If you opt-out, we may still send you non-promotional communications.
8. Children’s Privacy
Our Site and Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Zero To Zeus Ltd
30 N Gould St Ste R
Sheridan, WY
82801